How to contact TwinSpires
LIVE CHAT
Instant Online Help
- Instant access to skilled staff
- Available 24/7 for TwinSpires Sports and TwinSpires Casino
- Available from 9:00 a.m. to midnight ET for TwinSpires Racing
- Your best bet for contacting us on Derby Day
Secure Email
- Sports and casino players please reach out to contact@twinspires.com
- All horse racing requests should be directed to player.services@twinspires.com. You can find more horse racing support here.
- We try and respond to all emails within one hour
TELEPHONE
Freephone from U.S.
- 364 days a year coverage
- U.S. based experienced call center
- Call 1-866-607-7929
Please call anytime between 9:00 a.m. to midnight ET for TwinSpires Racing, and 9:00 a.m. to 2:00 a.m. ET for TwinSpires Sports and TwinSpires Casino.
FAQs
Self Service
- Easy and Convenient
- More than 250 questions and answers available
- Simple menu structure